PAYMENT POLICY

Cuvela — operated by GLOBALSCALINGNETWORK LLC
Last updated: July 6, 2026

Thank you for shopping with Cuvela. We want your checkout experience to be simple, fast, and secure. Please review the details of our payment policy below.

ACCEPTED PAYMENT METHODS

We accept the following payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay

All available payment options are displayed at checkout.

CURRENCY

All prices on our Site are listed and charged in U.S. dollars (USD).

WHEN YOU ARE CHARGED

Your payment method is charged at the time your order is placed. Once your payment is confirmed, you will receive an order confirmation email. If we are unable to fulfill your order for any reason, you will receive a full refund to your original payment method.

SECURE PAYMENTS

Your security is our priority. All transactions on our Site are processed through secure, encrypted (SSL) connections and handled by trusted third-party payment processors. We do not store your full credit card or payment details on our servers.

Apple Pay and Google Pay transactions are additionally protected by the security features of your device, such as Face ID, Touch ID, or your device passcode.

BILLING INFORMATION

You agree to provide current, complete, and accurate billing information for all purchases. The billing address you provide must match the address on file with your card issuer. Incorrect billing information may result in delays or cancellation of your order.

PAYMENT VERIFICATION AND FRAUD PREVENTION

To protect our customers, all orders are subject to payment verification and fraud screening. We reserve the right to request additional information to verify your identity or payment method, and to cancel any order we suspect to be fraudulent or unauthorized. If your order is canceled for this reason, any payment made will be fully refunded.

DECLINED OR FAILED PAYMENTS

If your payment is declined, please check that your card details, billing address, and available funds are correct, or try an alternative payment method. If the problem persists, contact your bank or card issuer, as they may have blocked the transaction. You can also reach out to us at support@cuvela.us and we'll be happy to help.

SALES TAX

Applicable sales tax will be calculated and displayed at checkout based on your shipping address, in accordance with U.S. state and local tax laws.

REFUNDS

Approved refunds are issued to your original payment method within 5–10 business days. Please note that it may take additional time for your bank or card issuer to post the refund to your account. For full details, please see our Return & Refund Policy.

If you have any questions about payments or billing, we're here to help:

GLOBALSCALINGNETWORK LLC
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA
Email: support@cuvela.us
Phone: +1 (251) 205-9493
Business hours: Monday to Friday, 9:00 AM – 9:00 PM