Privacy policy

Cuvela — operated by GLOBALSCALINGNETWORK LLC
Last updated: July 6, 2026

This Privacy Policy describes how Cuvela (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, make a purchase, or otherwise communicate with us. By using our Site, you agree to the collection and use of your information as described in this policy.

INFORMATION WE COLLECT

We collect the following types of information:

Information you provide to us directly:

  • Contact details such as your name, shipping address, billing address, email address, and phone number.
  • Order information such as the products you purchase, payment confirmation, and order history.
  • Account information such as your username and password, if you create an account.
  • Customer support information such as messages you send us by email or phone.

Information we collect automatically:

  • Device and usage information such as your IP address, browser type, operating system, pages visited, and how you interact with our Site. This is collected through cookies and similar technologies.

Payment information: Payments are processed securely by third-party payment processors. We do not store your full credit card or payment details on our servers.

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill your orders, including shipping, payment confirmation, and order updates.
  • Provide customer support and respond to your questions.
  • Send you order confirmations, shipping notifications, and tracking information.
  • Send marketing and promotional communications, if you have opted in. You can unsubscribe at any time.
  • Improve our Site, products, and services.
  • Detect and prevent fraud and protect the security of our Site.
  • Comply with legal obligations.

COOKIES

We use cookies and similar technologies to operate our Site, remember your preferences, keep items in your shopping cart, analyze Site traffic, and support our marketing. You can manage or disable cookies through your browser settings, but some features of the Site may not function properly without them.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business, such as payment processors, shipping carriers, and our e-commerce platform (Shopify).
  • Marketing and analytics partners who help us understand how customers use our Site.
  • Legal authorities when required to comply with applicable law, regulation, or legal process, or to protect our rights and the safety of others.

Our Site is hosted on Shopify. You can read more about how Shopify handles your data at https://www.shopify.com/legal/privacy.

DATA RETENTION

We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations (such as tax and accounting requirements), resolve disputes, and enforce our agreements.

DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have some or all of the following rights regarding your personal information:

  • The right to know what personal information we collect and how we use it.
  • The right to access a copy of your personal information.
  • The right to correct inaccurate personal information.
  • The right to request deletion of your personal information.
  • The right to opt out of marketing communications at any time.

To exercise any of these rights, contact us at support@cuvela.us. We will respond to your request in accordance with applicable law. We will not discriminate against you for exercising your privacy rights.

CHILDREN'S PRIVACY

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last updated" date.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

GLOBALSCALINGNETWORK LLC
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, USA
Email: support@cuvela.us
Phone: +1 (251) 205-9493
Business hours: Monday to Friday, 9:00 AM – 9:00 PM